Security & Privacy policy

When you use Price & Buckland services, you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. This is important; we hope you will take the time to read it carefully.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our website, you can rest assured that it will only be used in accordance with this privacy statement.

We may alter our privacy policy from time to time, which will be reflected in the information on this page. To view these changes, and to ensure you are happy with them, please check back to this page for reference. This policy is effective from the 29th November 2018.

What we collect:

We may collect the following information from you:

  • Your name.
  • Your contact number and email address.
  • Demographic information such as your schools' name and postcode.
  • Other information relevant to customer surveys and/or offers.

What we do with the information we gather:

We require this information to understand your needs and to provide you with a better service, in particular for the following reasons:

  • To contact you with regards to your order.
  • To improve our products and services.
  • To periodically send promotional emails about new products, special offers or other information which we think you may find interesting, using the email address you have provided. We will not email you in this respect if you have not given us permission to do so.
  • To contact you every now and again for market research purposes, either by email, phone, fax or mail.
  • To customise our website according to your interests.

As part of our commitment to keeping your information completely safe and secure, we pledge to never sell any information that you give to us.


We are devoted to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information that we collect from you online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is then added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can then tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and in turn improve our website in order to tailor it to your needs. We only use this information for statistical analysis purposes and then the data is removed from our system.

Overall, cookies help us provide you with a better website, by telling us how often you visit pages, which helps us to learn what information interests you. In this way, we can give you more of the content you like and less of the content you don't. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you do choose to decline the cookies, then please be aware that this may prevent you from taking full advantage of our website.

Links to other websites

Our website contains links to other sites, though be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to exercise caution when they leave the Price & Buckland website and to read the privacy statements of any other sites that collect personally identifiable information.

Controlling your personal information

There may be times we exchange data regarding an order(s) with a school, such as bundle orders or in school delivery. This is to facilitate the order.

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on our website, look for the box that you can click to indicate that you would like the information to be used by Price & Buckland for direct marketing purposes. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if give permission for us to do this.

If your account is inactive for two years then we will remove your data from our eCommerce system. This is to ensure we are acting in accordance with the General Data Protection Regulations (GDPR) which took effect on 25th May 2018. Should you wish to place an order after the two years you simply need to create a new account with us. 

We retain personal data relating to orders for longer on our accounts systems for legal and accounting purposes.

You may request details of personal information which we hold about you under the General Data Protection Regulations (GDPR) which took effect on 25th May 2018.

If you would like a copy of the information held on you, please write to: Price & Buckland Ltd, Benneworth Close, Hucknall, Nottingham, NG15 6EL.

If you believe that any information we are holding on you is incorrect or incomplete, please email or write to us as soon as possible, using the above address. We will promptly correct any information found to be incorrect.