Why isn't my username and password working?

If you haven't regsitered with us since we migrated over to this new website then you will need to create a new account.

WHAT SHOULD I DO IF I'VE FORGOTTEN MY PASSWORD?

Don't worry if you've forgotten your password! Simply click the 'Forgot your password?' link next to the login button and follow the instructions. Please don't hesitate to contact us if you continue to experience problems.

HOW DO I CHANGE MY REGISTRATION DETAILS?

It's super simple! Just log into your account using your email address and password and click on ‘my account’ where you will be able to alter any of your details as required.

WHY AM I EXPERIENCING PROBLEMS WHEN ENTERING MY PAYMENT DETAILS?

There is a 3D secure payment option that some banks use. 3D Secure is an added layer of security for credit and debit card purchases online. If you have any problems or forget any information, please contact your bank.

HOW CAN I CONTACT YOU?

Please visit our contact us page for details of how to get in touch.

Got a problem? Don’t hesitate to contact our friendly customer service team on 0115 964 0827 or webenquiry@price-buckland.co.uk